Identifying Stakeholders and Requirements

Who will be using the website?

• Designer/design company
• The supermarket owners
  
• Public
• Business partners
• Media
  

I now need to identify some common tasks that people would do on a supermarket website. Here's a list of what I found from looking around some existing sites:

• Online shopping
• Non-core products - financial/insurance services/mobile/broadband
• Contact
  
• Complaints
• Store locator
  
• Opening times
• Pre-ordering
• Price checks
  
• Career
  

These are the needs and requirements of the users.

Next I will be looking at task analysis - what will be expected from the user, create a model scenario and then prepare for testing.